Privacy Policy – Panhandle Seaside Escapes

Effective Date: April 2, 2026

Panhandle Seaside Escapes (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including information collected through SMS/text messaging.

1. Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Booking and reservation details
Payment information (processed securely via third-party providers)
IP address and browser/device data
Website usage data (cookies, analytics)

We collect this information when you:

Submit forms on our website
Request information or services
Make reservations or inquiries
Opt in to receive SMS/text messages
Communicate with us directly

2. How We Use Your Information

We use your information to:

Provide and manage services
Process bookings and reservations
Respond to inquiries and customer service requests
Send confirmations, updates, and notifications
Send marketing communications (only with your consent)
Improve our website and services

3. SMS/Text Messaging Terms (Carrier-Compliant Disclosure)

If you provide your phone number and give consent, you may receive SMS/text messages from Panhandle Seaside Escapes for the following purposes:

Booking confirmations and reservation updates
Customer service communications
Promotional or marketing messages (if you have opted in)

Message frequency may vary.
Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the information below.

Consent is not a condition of purchase.

4. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

We may share your information only in the following limited situations:

With service providers necessary to operate our business (such as payment processors, hosting providers, and communication platforms), strictly for business operations
When required by law, regulation, or legal process
To protect the rights, safety, or property of our company or others

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality
Analyze user behavior and traffic
Improve user experience

You may disable cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

You have the right to:

Access your personal information
Request corrections to inaccurate data
Request deletion of your data (where applicable)
Opt out of marketing communications
Withdraw SMS consent at any time by replying STOP

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

Panhandle Seaside Escapes

2200 N. 9th Ave.

Pensacola, FL 32503

(850) 994-9865